All orders ship from Sydney via Australia Post domestically and Sendle internationally. Once shipped you will receive a tracking email. We ship via flat rate - Domestic $10 and International $15. We wish we could offer free-shipping but we aren't yet big enough, and we are also closely watching that carbon footprint where free returns can end up being over 30% of sales!
**Covid-19 impact - The virus has had a significant impact on both domestic interstate, and international parcels, given that these parcels normally travel on passenger aircraft which now aren't flying. Your parcel will get to you, but there will be delays compared to our pre-virus days. Feel free to reach out if you feel it's been too long and we will launch an enquiry with the appropriate carrier.
We are happy to take returns although we can't process international returns at present, so please choose carefully and please email for advice. Domestic orders we are happy to exchange if we have stock, or offer a refund where garments arrive unworn, unwashed and in original condition. We need to receive the items back within 21 days of delivery to refund. Again, just email firstname.lastname@example.org to let us know what's wrong and what you're after, and return the items to:
The Very Good Bra
PO Box 7148
Bondi Beach, NSW 2026