Shipping and Returns
PJs will ship via Sendle from Sydney, both domestically and internationally, early December, in order to arrive for Christmas. We ship via flat rate - Domestic $10 and International $20. We wish we could offer free-shipping but we aren't yet big enough, and we are also closely watching that carbon footprint where free returns end up being over 30% of sales!
First round of bras were shipped direct from HK mid October. We sold so many it made sense to find a logistics company close to our factory. Most are now delivered, any queries email email@example.com - with so many going to 30 different countries, some are bound to go astray!
Returns are harder for us. We can't process international returns at this point so please choose carefully. Domestic orders we are happy to exchange if we have any stock (but please remember we make to order to minimise waste and so hold very little stock) or offer a refund where garments arrive unworn, unwashed and in original condition. We need to receive the items back within 21 days of delivery to refund. Again, just email firstname.lastname@example.org to let us know what's wrong and what you're after.