FAQ
What happens if it doesn't fit?
For bras, we recommend you reach out before buying for the first time if in any doubt. US sizing is very different, making it crucial you measure and check against our size chart, or email us prior to ordering, to avoid expensive returns. All returns and exchanges have to be sent back at the buyer's expense, but we send the exchange at ours.
Can you exchange bottoms?
Please please please try bottoms over your undies! If they don't fit, we can exchange or refund.
What are these garments made of?
All materials for each style are featured on the product pages, but everything we make is natural fibre clothing.
Do you make wide strap bras?
We have started to produce some styles in larger sizes with wider straps for customers looking for cotton bras for large breasts. Currently our V for Victory bras in Latte, Rum & Raisin, Black and Vintage Peach have wide straps (narrower on the smaller sizes).
Will these wirefree bras support large breasts?
It's always been a goal of this brand to make the best wireless bras for large breasts that we we possibly can! We can however only go up to 38/16E at present until we can find a spandex substitute, however we also now include F and G up to 36/14 in Latte, Rum and Raisin and Vintage Peach V bras
Will they break down when they wash?
The great thing about quality cotton and tencel is that they wash and wear beautifully. Although derived from plants, these are premium fabrics from premium suppliers that are built to last. In terms of how to wash bras, we always recommend a short wash at a low temperature both for maintenance, and because its kinder to the environment. We also recommend you don't use fabric softeners or home made washing powders, which can quickly break down our elastic, and never use a tumble dryer! We hope that you will wear the sleep T shirts day and night, to get extra wear out of one wash!
Who pays additional country-specific taxes?
The buyer is responsible for any additional taxes which are due in their country of origin when the parcel is delivered. We sell tax-free to international customers. For most countries except the UK, this isn't an issue as the threshold is high, but please check your local import/sales taxes. We send US customer orders Tariffs paid.
How much is shipping?
Our shipping costs are:
Australia $10 - 2-7 days
New Zealand $15 3-10 days
International $25 (ex middle east) 3-4 weeks
Middle East $35 3-4 weeks
We offer free-shipping for domestic and NZ orders over $150 and International over $200.
USA - US$20 and free on orders over AUD$250 - 2-4 days
As of August 2025 we are trialling International Express Shipping to Canada, UK and parts of the EU. This costs $30 and is free for orders over $300.