What happens if it doesn't fit?
For bras, we recommend you reach out before buying for the first time if in any doubt. US sizing is very different, making it crucial you measure and check against our size chart, or email us prior to ordering, to avoid expensive returns. All returns and exchanges have to be sent back at the buyer's expense, but we send the exchange at ours.
Can you exchange bottoms?
Please please please try bottoms over your undies! If they don't fit, we can exchange or refund.
What are these garments made of?
All materials for each style are featured on the product pages.
Will they break down when they wash?
The great thing about quality cotton and tencel is that they wash and wear beautifully. Although derived from plants, these are premium fabrics from premium suppliers that are built to last. We always recommend a short wash at a low temperature both for maintenance, and because its kinder to the environment. We also recommend you don't use fabric softeners or home made washing powders, which can quickly break down our elastic, and never use a tumble dryer! We hope that you will wear the sleep T shirts day and night, to get extra wear out of one wash!
Who pays additional country-specific taxes?
The buyer is responsible for any additional taxes which are due in their country of origin when the parcel is delivered. We sell tax-free to international customers. For most countries except the UK, this isn't an issue as the threshold is high, but please check your local import/sales taxes.
As of late 2021 we are unable to sell and ship to the EU due to the costs of compliance there - sorry! We hope that will change, but right now, we'd have to employ a separate accountant to do quarterly EU tax returns.
How much is shipping?
We ship anywhere in Australia for a flat rate of $10, and internationally for $20. We offer worldwide freepost on orders over $200.
There is more about our shipping and returns policy at the bottom of the site.